GetMyRx is an app with a great concept: a ‘Digital Pharmacy Concierge’. Users enter prescription information, then can have their medications delivered to the home or filled at a local pharmacy for pickup. Patients may request refills on most medications, though the app states there is no delivery available for controlled substance prescriptions. It’s not clear if users can refill controlled substances through the app for pickup at the pharmacy. There is no delivery charge. Patients pay only their normal co-pay for the prescription.

According to the terms of use, pharmacy services are provided by local, independent pharmacies that sign a contract and pay a fee to GetMyRx in order to be listed in the app. There are some typos in the text, which may seem like a small thing, but generally not what you want to see in an app that deals with important details like personal information or medications. The terms include authorizations to transfer prescriptions on behalf of the user and to contact the user to confirm prescriptions and schedule deliveries.

The privacy policy is not listed on the home screen but can be found through a link in the terms of service. Patients enter their name, gender, and date of birth that’s stored as a profile in the app. More than one patient may be entered. There is also an option to set a passcode for further security.

Patients can enter a new prescription by scanning a paper copy or entering information on a prescription that was already sent to the pharmacy by the provider’s office. Promo codes that can be used as discounts are earned by referring other users to the app. Five dollars is earned every time a referral places an order through the app.

Patients enter the provider’s name and the pharmacy of choice. If the provider’s name isn’t found during a search, the information can be added manually by the user. Insurance cards may be scanned to include information for the pharmacist to process the prescription. It appears from the website that payment is arranged directly through the pharmacy, though it’s not clear how this works in the app. Patients without insurance may utilize the service as well. A credit card is needed for payment of the copay or medication price. A nice future option for the company to consider might be something like PayPal so patients have another payment option.

There is a section of the app for orders which shows those that are pending or completed. More than one patient, insurance card, and delivery address can be saved in the Profiles section.

Some downsides to the app include a broken link to the FAQ and limited availability of the service in many areas. Though the website states users in 35 states and 3,000 zip codes can access the service, this information is not readily accessible in the app itself.

GetMyRx 15

GetMyRx is approved by the National Association of Boards of Pharmacy (NABP) as an internet pharmacy with limited services. This allows GetMyRx to advertise on Google, Bing, and Yahoo and offers some credibility to the internet pharmacies that apply.

GetMyRx 16

  • Price
    • Free
    • Free prescription delivery service
    • Easy to use the app
    • NABP registration
  • Dislikes
    • Typos and broken links in the app
    • Not widely available outside of major metropolitan areas
    • Referral programs always seem to make apps appear less credible
  • Overall

    GetMyRx is a great idea, but the execution could stand some significant improvement. Patients who are post-op or unable to get around easily would definitely benefit from the service. The app has some technical issues and information on payment and areas served only seemed to be available by accessing the website. The website indicates a plan for expansion of services throughout the country over time. It’s not an app that’s going to work for everyone right now, but is certainly one to watch for the future.

  • Overall Score
  • User Interface

    Easy to use, but broken links and typos make it feel less credible than it could be.

  • Multimedia Usage
    • N/A
  • Price

    Free for patients, though pharmacies pay a fee to be listed.

  • Real World Applicability

    This could be very useful once it’s rolled out to more areas.

  • Device Used For Review

    iPhone 6s and iPad Air 2

  • Available for DownloadAndroidiPhoneiPad