How to access Micromedex Drug Information App with a Password

Yesterday many noticed that when they went to look up drug information they were unable to do so via their Micromedex Drug Information app on the iOS platform. Those on Android did not notice anything and this will probably be news to them. In any event, it appears that the issue of the app requesting a password is due to an error on Truven’s part. It occurred when they went to update their Drug Information app, and unintentionally put a password portion into the programming.

As such, the app was yanked from the store and will be updated again as soon as Apple gives it a go. It is unknown when this may happen, but for now there is a quick fix (for some).

Screen Shot 2013-08-06 at 8.55.08 AM

If your institution has Micromedex 2.0, then you are in luck! From what Truven is recommending, and through experimentation, the password for the Drug Interactions will work in place of the one being asked for in the Drug Information app. For a detailed analysis, please refer to this guide I did in the past. It is about how to get the Drug Interactions and IV Compatibility apps passwords. It will be the same methods, just substitute the Drug Interactions password in for the current time within the Micromedex Drug Information app. However, every time you exit the app, you will have to re-enter the password, so my recommendation is to keep the password available throughout the day.

Hopefully this will help some out there trying to access their Micromedex Drug Information app on their iPhone or iPad, and if we come across any further information we will be sure to add onto this article.


Timothy Aungst, PharmD

Digital Pharmacist seeking to integrate technology and mHealth into pharmacy practice and patient care. Assistant Professor by day, blogger and writer by night.

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12 Responses to How to access Micromedex Drug Information App with a Password

  1. Abdulaah August 25, 2013 at 1:56 pm #

    Mine was fixed by deleting the. Reinstalling the app. Never asked for a password again.

  2. Clara November 3, 2013 at 11:12 am #

    Micromedex i love you

  3. dr ahmad jawed samadi November 11, 2013 at 2:36 am #

    I am very satisfy from micromedex drug information but since one week that it does not work and i download the new version but for ruining it need password of participation . it don’t know how i can participate . although i download the free of them but still was password cod.
    please help.
    best regard

  4. dr. Hussain Ali January 31, 2014 at 12:57 pm #

    what can we do now ?? since April 2013 till now (Feb. 2014) , it’s still requesting the password !!
    please help

    • Iltifat Husain, MD January 31, 2014 at 2:15 pm #

      delete the app, and reinstall it, it should work after that.

  5. Hilal Barna February 11, 2014 at 1:46 am #

    I have been delete and download it many times but still requires password i dont know what to do.plz help

    • Iltifat Husain, MD February 11, 2014 at 7:26 am #

      i would contact micromedex directly. we don’t create the app, we only review apps.

    • Jeffrey Georges April 14, 2014 at 5:57 pm #

      Hey Everyone,

      To all of you who are having trouble using this app for free, it’s because it is no longer free to those who do not have an active subscription with your institution. Here’s a link where you can read more about it. I hope this helps!

  6. dr shirinpanahi April 16, 2014 at 6:03 am #

    I used micromedex drug information but after expire micromedex I download new version but you want pass ,and Idont have pass please help me

  7. Norma Davidson June 30, 2014 at 6:51 pm #

    My app “Micromedex Drug Information” has “content has expired” – unable to download free content through iTunes or your website. Please advise how I can download this content.
    I have not been able to use your “drug interactions” app for quite a while as it continually asks for a password. What password will allow me to use this app which I downloaded through iTunes.
    These apps are helpful to my work when I am able to access them.
    Thank you for help,
    Norma Davidson

  8. Leslie Walper September 3, 2014 at 10:25 pm #

    I uninstalled the app and re-installed from the iTunes store. It still doesn’t work.

    • Iltifat Husain, MD September 4, 2014 at 1:46 am #

      Micromedex is now an app you have to pay for. It should work on your iPhone after you delete it and download it from the App Store.

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