Geisinger Health finds home patient monitoring reduces readmissions

by Tim Bredrup


Geisinger Health Plan (GHP), using interactive voice response (IVR) and other innovative telemonitoring technology and solutions provided by AMC Health, has demonstrated a 44% reduction in 30-day readmissions compared to a control group, and increased case manager efficiency in monitoring patients transitioning from hospital to home.

The Geisinger Monitoring Program (GMP) interactive voice response protocol is a post-hospital discharge telemonitoring solution that was introduced as an adjunct to existing case management in a managed care population, and designed to reduce hospital readmissions.

In this large scale, two-year telehealth program, GHP compared 30-day readmission rates for members who did and did not use the GMP home telemonitoring program to evaluate whether a comprehensive case management model with AMC Health’s telemonitoring solutions such as IVR reduced 30-day readmission rates. This successful telemonitoring program produced a statistically significant result, reducing all-cause 30-day readmission rates by 44% compared to a control group that had case management but no IVR protocol.

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