This week, Microsoft announced the end of Windows Mobile and introduced its successor, a completely redesigned platform called Windows Phone 7. While Microsoft’s creative energies don’t appear to have been expended on the new name, it may be because they were drained after redesigning just about everything else about their platform.
Even the more skeptical reviewers of Windows Phone 7 at least acknowledged the breadth of the overhaul of Microsoft’s mobile platform. Here at iMedicalApps, we’ve spent a lot of time talking about the iPhone/iPad and the opportunities their unique user interface, ever expanding suite of medical apps, and other key features present for the medical world. One challenge we’ve frequently acknowledged, however, is that while many health care providers carry Apple in their pockets, Microsoft dominates the remainder of the healthcare world. And as more and more health systems look to adopt electronic medical records with mobile interfaces, Microsoft’s latest volley couldn’t have been at a more opportune moment.
Before delving into this, lets consider the qualities that made the iPhone OS popular in the first place. The obvious first point is the revolutionary iPhone OS user interface. If history is any guide, its hard to imagine that Microsoft will really come up with anything better than Apple. But that’s not what they need to do. For a shot at adoption in the healthcare world, they could probably get by with something that’s simply almost as good and let other strengths make up the difference. In any case, judging by the demo clips and information I’ve seen so far, it looks like Microsoft has created a distinct user interface that could be a lot of fun to use. But we’ll have have to wait and see.
The second key feature of the iPhone OS that makes it a hit in the medical world is it’s dynamic and active developer community. Apps range from low cost solutions for specialty-specific issues, such as apps for urology, to interfaces for EMR’s like the Haiku-Epic combination. Aside from the “hubs” (software that integrates information from multiple sources into one spot, such as Facebook, Twitter, Gmail contacts into the People hub), there’s not enough information to yet assess what the developer community would face for Windows Phone 7. Hopefully, by MIX10 in mid-March, we’ll have some more information and a better idea of how Windows Phone 7 stacks up.
But the one area Windows Phone 7 is very likely to hold a clear advantage, especially in the medical world, rests on the mere fact that its a Microsoft product. Virtually every widely used EMR is on a Windows Operating System, so integrating a Windows-based mobile device would certainly be easier than an iPhone OS device. This also means integration with the Office suite, Outlook, and all of the other Microsoft enterprise software that is being used at virtually every hospital and health care practice in the country.
Plus, Microsoft is touting the fact that this new mobile OS will fit in perfectly with its rapidly growing SharePoint server software, basically the cloud component of Office. For health care centers already using Microsoft software, all of this represents an upgrade of what they already have, rather than having to deal with the obvious issues that would come with the iPhone OS.
All of that being said, its certainly not clear that these potential advantages will materialize nor that Microsoft can match the strengths of Apple. In addition, Google’s launch of Android, its movement towards cloud-based enterprise software, and its experience in information management are assets that suggest it will be a healthy competitor. For the foreseeable future, Apple holds an enormous lead thanks to its robust developer community, widespread acceptance, and the fact that it has demonstrated that Windows compatibility issues are surmountable (based on desktop experience). So for me, what is most exciting about this new Microsoft OS isn’t any inherent quality it has, but that it represents a legitimate new competitor entering the mobile medical world.

















Great post.
A few things to consider in my opinion:
The “compatibility” issue is not something to take for granted: look at the Zune which had its share of incompatibility issues with Vista when it came out and with different music stores… With the extra complexity of medical software, it’s going to be a major issue. Actually, I think the biggest compatibility issue will be with the iPhone…
Execution will also be an issue… Wasn’t the Zune Marketplace supposed to be the AppStore killer a little while ago? I don’t even know if it’s still open… Even Google has a tough time with that. How many months has passed by already since the “Death of the AppStore” and the “reign of the Android Market” in healthcare? I haven’t seen any one using an Android phone on the ward.
There is still a lot of questions to be answered, and still a long time before we see a Windows 7 phone. During this time, we’re still developing good apps for the iPhone, and nothing for Windows…
The best thing in all this is the extra competition, which is always good!
Another great post Satish.
“… the one area Windows Phone 7 is very likely to hold a clear advantage, especially in the medical world, rests on the mere fact that its a Microsoft product.”
Every platform vendor will use whatever strengths they have to the hilt. Microsoft has built an empire leveraging the ubiquity of the Windows desktop and server platforms.
When a large institution makes purchasing decisions, they will hew close to what their IT department is familiar with.
Consumers are far more fickle, however.
This time, Microsoft (and others in the consumer space) will have to provide an appealing experience to the end user, not just to the IT department.
Marc-Emile –
Great points. It’s pretty crazy how these other marketplaces have been unable to thrive. From a medical standpoint, Apple makes a product that is more simple to use than the Android platform, and all its iterations. In the health care field, simplicity is king.
Dr. Wodajo-
I agree, consumers are definitely more fickle, however, medical centers and institutions often go with the “enterprise” solution, rather than the “more efficient/fun” solution. If developers can make some compelling applications, and Apple can beef up its mobile security issues – seeing huge institutions adopt mobile apple products wouldn’t be out of the question.
“medical centers and institutions often go with the “enterprise” solution, rather than the ‘more efficient/fun’ solution”
Yes, then they wonder why they get such poor adoption. Their motif is to stuff as much data as possible into the application.
I don’t see Apple making a huge effort to make their products particularly appealing to hospital IT. That’s small potatoes for them. On the other hand, I think the security questions are overstated. Banking and finance have much stricter security needs than healthcare.
What I’m hoping to see is that the push for health data integration (RHIOs, etc) will make data sharing more commonplace and open up the health IT arena to more innovation by multiple application vendors and platforms.
The major issue here for health care applications is that Windows Mobile is at a dead-end development-wise. There are a lot of enterprise applications using Windows Mobile-based devices. There is no expectation that there will be any compatibility with Windows Phone 7. I have a feeling that, years from now, the last purchasers of outdated Windows Mobile devices will be health care institutions that are trying to maintain compatibility with their legacy systems.
Please check out one of the Medical Imaging App for Windows Phone 7 that can load DICOM Images from DICOM or PACS Server, See details on http://www.freewarepocketpc.ne…
Yea, Statcoder, I agree. Why? Because look at how many medical institutions STILL use Windows 6.0! Even with the security risks!